FAQ’s

How do I book a skip bin from AOT Skip Bins?

You can book a skip bin by calling AOT Skip Bins on 1300 30 12 64 or you can book online at www.aotskipbins.com.au. Simply follow the secure payment options on our website for a fast and easy way to book a skip bin.

 

How much notice do you need for delivery or pickup?

As a general rule we allow 24 hours for delivery or pickup from the time the booking was made. Often we can deliver a bin on the same day, depending on how many bins are available and whether our run to your area has been completed for the day. If you urgently require a bin, please phone AOT Skip Bins on 1300 30 12 64 to discuss this with us.

 

How do I pay? 

We have three payment options available. You can pay securely online when you book a skip bin through our online booking service. You can pay our drivers with cash or credit card, who will issue you with a receipt (an invoice will then be posted to you) or you can call our office on 1300 30 12 64 and pay by phone using your credit card. Payment must be made on or prior to the bin being delivered. (We accept EFT payments as long as we receive bank confirmation that the EFT has been executed prior to the day of delivery).

 

Can I specify a delivery or pickup time?

We can NOT guarantee delivery times on same day bookings. However, if the booking is made with 24 hours’ notice or more we are more likely to be able to accommodate your requests. If you know that you will need to use the skip first thing in the morning it is highly recommended that you have it delivered on the prior day.

 

How full can I fill the bin?

Under NO circumstances can a skip bin be filled above the rim. All skips have a maximum height fill point which is to the height on the side wall of the bin, no higher. Skip bins MUST NOT BE overloaded or be filled above the rim under any circumstance as this is illegal to transport an overfilled skip.

 

What happens if I overfill the bin?

If a skip is overfilled you will be given the option to hire an additional skip, or to remove the excess material. If there is nobody on site when the collection occurs, the driver will, at their own discretion attempt to remove the excess material and place it in a pile as close as possible to the skip’s location. All labour costs incurred by having to remove excess rubbish will be at additional charges and will be your own responsibility.

In cases where the excess is not removed and the skip remains for extended periods, the customer will be liable for additional charges including rental, labour costs and additional transport costs if it becomes necessary for us to unload the excess.

 

What charges are there if I go over my included weights?

Weight restrictions do apply for General Waste Skip Bins. 2m3 is 400kg, 3m3 is 600kg, 4m3 is 800kg, 6m3 is 1200kg & 9m3 is 1800kg. Weight restrictions do apply for Builder & Mixed Waste Skip Bins. 2m3 600kg, 3m3 900kg, 4m3 1200kg, 6m3 1800kg.

Any General/Builders or Mixed Waste skip bin ordered that exceeds these limits will be required to pay an additional $13 per 100kg before removal. (Prices subject to change) An EXTRA cost DOES APPLY for adding e-waste such as monitors and televisions, mattresses, LPG gas cylinders and tyres to this SKIP BIN.

 

How do I know what size I will need?

We have provided a handy diagram, so you can work out how much waste you have, therefore what size bin you will need.

Bin Size Guide

 

How long can I hire the bin for?

Price includes up to 4 days hire, additional charges may occur if required longer. If you need the bin picked up earlier this can be done on request – please call 1300 30 12 64. The price will remain the same if bin is collected earlier.

 

If I want the bin for longer, are there additional charges?

Our normal rental period is up to 4 days. If you require the bin for a longer period just ask our sales staff what the cost would be to keep the bin a little bit longer. Once you have filled the bin please phone our office on 1300 30 12 64 to book in a collection time.

 

Do you provide skip bins to residential and commercial properties?

Yes. AOT Skip Bins provide where possible and skips to businesses and residential properties within our Adelaide delivery areas (Southern, Western & Central).

 

Can you place the skip bin on public land or a nature strip?

Councils have strict regulations as to where a skip bin can be placed. It is the responsibility of the customer to seek a council permit for the placement of a skip bin on public land, the road or a nature strip prior to booking the bin. In many instances we can find another option for bin placement if council permits cannot be obtained.

If you need help in obtaining a council permit, please contact AOT Skip Bins prior to your delivery date, and they can help you to arrange this.

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Important Information

Weight restrictions do apply for Builder & Mixed Waste Skip Bins:
  • 2m3 is 500kg
  • 3m3 is 800kg
  • 4m3 is 1200kg
  • 6m3 is 1500kg
Any General Waste skip bin ordered that exceeds these limits will be required to pay an additional $13 per 100kg before removal.